Spike@School v4.0 Here you will find our brochure, policy and procedures along with the relevant forms for any concerns, complaints or compliments you may have http://www.taps.school.nz/62/file_sets/3-concerns-complaints-compliments.rss en-nz Printable version of our brochure outlining the process for any Concerns, Complaints & Compliments http://www.taps.school.nz/files/332c0beeefdd64e1/file_set_file/0000/0001/Complaints_brochure.pdf A detailed document regarding the path and procedures once a concern, complaint or compliment is reveived http://www.taps.school.nz/files/332c0beeefdd64e1/file_set_file/0000/0003/Procedures_for_concerns__complaints_and_compliments.pdf For any complaint regarding a staff member http://www.taps.school.nz/files/332c0beeefdd64e1/file_set_file/0000/0004/FORM_4G_Complaint_regarding_staff.pdf For any complaint against another person(s)and/or their family/whanau NOT a staff member http://www.taps.school.nz/files/332c0beeefdd64e1/file_set_file/0000/0005/FORM_4H_Complaint_against_people___or_their_family.pdf Not a complaint as such but maybe you would like to voice your concern over a particular matter? http://www.taps.school.nz/files/332c0beeefdd64e1/file_set_file/0000/0006/FORM_4I_Concerns.pdf Please let us know what we are doing well. We all love to receive compliments :-) http://www.taps.school.nz/files/332c0beeefdd64e1/file_set_file/0000/0007/FORM_4J_Compliments.pdf